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5 May 2026 · 4 min read · Product

The three things Synchronise does

TL;DR

Three features. Connect the messy stack into one evidence layer. Find moments where sources converge on the same decision. Turn each into a case file: impact, evidence, tradeoff, the call.

The three features at a glance

  Jira · PostHog · Gong · Intercom · Slack · GitHub · Notion
                          │
                          ▼
                ┌─────────────────────┐
                │ 1. Connect the stack│   one evidence layer
                └─────────┬───────────┘
                          ▼
                ┌─────────────────────┐
                │ 2. Find convergence │   cross-source clusters
                └─────────┬───────────┘
                          ▼
                ┌─────────────────────┐
                │ 3. Decide faster    │   case file → artefacts
                └─────────────────────┘
FeatureWhat it doesWhat it removes
ConnectOne evidence layerHuman ETL, Monday morning tab juggling
ConvergeCross-source clustersWrong-altitude debates
DecideStructured case fileStale PRDs, Slack archaeology

1. Connect the stack

Read-only OAuth into Jira, PostHog, Gong, Intercom, Slack, GitHub, Notion. Source data is analysed transiently and never persisted.

  • Read-only OAuth, revocable from the source tool.
  • Outputs retained in Tokyo, source data never stored.
  • One evidence layer across the stack.
  • Manual upload supported for transcripts and PDFs.

2. Find convergence

Most signal is noise. Synchronise looks for moments where separate tools point at the same problem at the same time.

  Gong call    : "enterprise auth"        ┐
  Jira cluster : SSO friction tickets      ├─▶  CASE: enterprise SSO
  PostHog      : admin setup drop-off      ┘
Convergence example
  • Cross-source clustering: patterns appearing in two or more tools.
  • Confidence weighted by source diversity.
  • Counter-signal flagged in the same case.
  • Stale signal expires.

3. Decide faster

Every case lands as a structured file. Same shape every time.

FieldContent
ImpactWho is affected, how much, by when
EvidenceSupporting signal with claim level source links
TradeoffReasons not to act, counter cohort, cost of yes
The callPackage, defer, redesign, kill

PRDs, PBIs, one pagers, decks, prospect emails all inherit from the case. When the case updates, the downstream artefacts know.

How they compound

  1. Connect gives you one evidence base. Without it, convergence is impossible.
  2. Converge gives you the cases. Without it, the evidence base is another pile to sort.
  3. Decide gives you the artefact. Without it, the case dies in a Slack thread.
Less time stitching, more time deciding. Less time rationalising, more time shipping the right thing.

Questions

Does Synchronise replace Jira, PostHog, or Notion?
No. Synchronise sits across them. Source-of-truth tools stay where they are. We read from them, find where they converge, and produce the case file.
How is this different from a BI dashboard?
A BI dashboard shows numbers. Synchronise shows decisions. The unit of output is a case file with impact, evidence, tradeoff, and the call.
Is the data secure?
All connectors are read-only OAuth. Source data is analysed transiently and never persisted. Retained outputs are stored in Tokyo. Every connection can be revoked.
Who on a product team gets the most value?
PMs first. But the case file is consumed by engineers (clearer PBIs), designers (sharper problem statements), sales (honest decks), and execs (one source of truth).

Sources

Licensed CC BY 4.0.

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Synchronise turns customer signal into evidence-backed product artefacts. PRDs, PBIs, briefs, and GTM material with claim-level references back to source.

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